About us

Posted By Cumbrian coast Rail Users’ Group13th May ’16

About us

The Cumbrian coast Rail Users’ Group represents the interests of rail users in West Cumbria and particularly on the Cumbrian coast line from Carlisle to Barrow together with connected services at Carlisle, Barrow and Lancaster.

Our current campaign is to get better toilets at Sellafield station. There is a single unisex toilet with urinals and cubicles which is totally unsuitable. The National Rail website lists it as a gents toilet only and Northern says there isn’t a toilet. What we need are as a minimum a refurbished unisex toilet with cubicles only and daily cleaning but preferably a refurbished gents and a new ladies toilet.

Our manifesto has a list of wants, some of which have now been achieved. The following are current:

CRUG Manifesto August 2016


Objectives Progress
Maintain and where necessary extend platform lengths Some platforms extended but all should be usable for four coach trains
Raise platform heights at additional stations Harrington humps provided at some stations but need to be extended to at least a half coach length and preferably train length particularly for locomotive hauled trains
Passenger information systems or at least help phones


These have been installed at some stations but the programme needs completing and must include accurate details of bus substitution
Protect and improve parking facilities Needed at additional stations eg Foxfield
Promote facilities for cyclists Bike and Go scheme at Whitehaven removed, more secure storage needed at stations
Improve platform access for cyclists and people with disabilities Gates particularly need modifying
Ensure signage to/at stations Particularly for pedestrians
Monitor and improve environment (buildings, cleanliness, gardens etc) Whitehaven needs considerable refurbishment or extension; Sellafield toilets should be replaced
Maintain staffing and opening hours at Whitehaven and Millom Temporary Sunday opening at Whitehaven
Improve servicing of West Cumbria bay area at Carlisle Still needs better cleaning
Complete evenly spread daytime timetable Improvements May 2018
Full evening services south of Whitehaven Further improvements May 2018 but not late evening
Sunday services between Barrow and Whitehaven and improve service north May 2018
Improve West coast main line connections at Lancaster and Carlisle Try to provide 15/20 minute connections with London trains
Improve connections/through services within franchise Particularly to Newcastle, Lancaster and Preston
Improve through services to Preston Currently one train a day each way
Make Nethertown and Braystones request stops on all services
Make Seascale permanent stop on all services Done
Investigate providing refreshments on trains
Rolling stock  
Abandon 142 Pacer usage By 2019
Replace vintage loco hauled trains with modern stock At least replace class 37 locos with class 68 or similar
Monitor internal and external cleanliness Improved but more work needed
Improve provision for cyclists and luggage Better on loco hauled services
Promote provision for newer/better stock (should gauging allow) Refurbished trains expected by 2019
Strengthen stock capacity on peak services with minimum of two coaches and move to four coach standard Should be improved by 2019
Promote improved rails such as continuous welded rail
Maintain/improve gauging and loading (rail tours, freight, newer rolling stock) Clearances north of Maryport must be increased
Renew signalling throughout, investigate removal of manual token-block sections and remove at least non-signalbox staffed crossings (Kirksanton (2) and Saltcoats) Resignalling should be a priority in advance of Moorside and other developments
Maintain critical structures (viaducts, sea defences, Whitehaven tunnel) Considerable work done on defences
Safeguard adjacent land and track beds
Maintain crossovers at Millom, Silecroft, Bootle and Drigg
Maintain loop at St Bees Extension in Moorside proposals
Maintain infrastructure for rail tours and reinstate turning facility
Promote usage of Sellafield-Drigg nuclear traffic
Dual track whole line except for tunnel As a minimum reinstate double track at Parton Brows and passing loop at Nethertown
Circulate and improve timetable leaflets  
Maintain group website
Urge further line promotional leaflet Walks leaflet May 2018
Ticketing and revenue
Ensure fullest possible revenue collection  
Promote special and/or cheap travel options Introduce advance tickets
Ensure full range of ticket availability on train and at staffed stations Especially from new ticket machines
Press for a local area network card

(cardholders get a percentage reduction on off-peak fares)

Extend the Lakes Day Ranger ticket’s northern limit from Workington to Carlisle Promote rangers and rovers
Commuting, tourism and trade
Engage with local employment, tourism and business stakeholders  
Promote line as a rail tour/steam excursion destination
Promote integration with other transport providers, cross ticketing etc