Busy town station with a ticket office and passenger information displays. About ten minutes’ walk or frequent buses from the town centre where most facilities are. Access between platforms is a footbridge although when staffed wheelchair users can be taken over the tracks. Workington Transport Heritage Trust runs a small café and shop most weekdays 1000-1730.

The Helena Thompson Museum is run by volunteers. Workington has a reasonable shopping centre and buses through the Lakes to Cockermouth, Keswick and linking to the west coast main line at Penrith. Together with Whitehaven it is the start of the C2C (sea to sea) cycle route across country to Sunderland or Newcastle. Trains officially take two cycles – but often more – but space cannot be reserved. There is more room on the loco hauled trains if you are with a group.