Our Long, medium and short term priorities for the future are:
- Passenger information systems – to be installed at all stations and on all platforms providing reliable and accurate train information for the next two hours
- Maintenance of critical structures – (viaducts, sea defences, Whitehaven tunnel) and to maintain/improve gauging and loading (for rail tours, freight, newer rolling stock)
- Protection and improvement of parking and transfer facilities
- Promotion of improvements to stations and trains – (including design / layout) for cyclists, mobility scooters, prams, luggage etc.
- Improve signage to stations – Particularly for pedestrians and at a distance from stations
- Monitor and improve the environment – buildings, cleanliness, gardens and trackwork around the stations
- Upgrade rolling stock – to at least fully refurbished 156 standards
- Improvement of ticket facilities – simple, easy to use and understand ticket facilities and options
- Improvement of West coast main line connections at Lancaster and Carlisle – 15/20 minute connections with London / Glasgow trains
- Improvement of connections/through services within franchise