Our top priorities for the future are:

  • customer information at unstaffed stations – mobile phone reception is poor at many stations leaving passengers not knowing if trains are late or cancelled – some screens have now being installed but not so far at all stations
  • (more) through trains to Newcastle and to Lancaster and Preston
  • more trains stopping at Braystones and Nethertown – although request stops, only three-seven trains a day stop despite these villages losing their bus service
  • better and newer trains – we mostly have Sprinter diesel trains – we are promised all refurbished diesel units by December 2019
  • improved toilets at Sellafield – there is currently a single antiquated toilet for this busy station
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